Chapter Five: Nonverbal Communication Web Poject
Front and Back Regions

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Nancy Wong

Goffman stated that individuals use different "fronts" when we act like students, friends, siblings, sons, or daughters. We force ourselves to act appropriately depending on the situation we are in.

For example, we may want to appear like we are doing homework in front of our parents or teachers so they will be proud of us, or we do so because we really have no other choice.

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But in the "back region" when they are not supervising us, our minds are not focusing on homework, but rather, we begin daydreaming about something like Tinkerbell.

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Occupations seems to provide one of the best situations where people must use front regions to act professionally. Often, teachers appear to their students as bookworms, living their lives soley lecturing about math or science.

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The teacher may be teaching her students the "ABC's" in class, but later that night, she just might throw on a sexy, black dress and go clubbing!

I'm one sexy kitty!

Millions of Americans eat out at restaurants daily. Though it is a time where families and friends can be merry, casual, and have fun, waiters and waitresses are busy laboring away while putting forth the best "front region" they can. The following is an example of a server's point of view and how they act in front of customers versus what they think behind the kitchen doors.

"They're rude, they're ignorant, they're obnoxious, they're inconsiderate....Half these people don't deserve to come out and eat, let alone try and tip a waitress," (137, Massey).

Social occasions or encoutners in which individuals act out formal roles; they are "onstage performances." (105, Giddens)

Smilie Face

"Hey guys, =) my name's XYZ and I'll be your server today. =) How are ya'll doing? That's great!!! =) Are you ready to order? ..... That's fine, take your time. =)

Wire Rim Glasses

"I'll get you the refill for your coke....Okay, more chips? No problem! =) Your steak is well-done and you wanted medium rare? Sorry about that!!! I'll get it fixed right away! =)"

"I haven't brought more chips?... I'm so sorry. I'll get that right for you. =) More coke? Ice tea too? Yes, and your water...oh sprite? I knew that! =)"

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"It's such a beautiful day outside. =) Yes, it is unfortunate that I'm stuck indoors. Oh, you're going to the Weezer concert tomorrow? You are so lucky! =) I hope you have fun. =) Can I get you anything else? Well, I'll be right back with your bill. =)"

"Keep the change? =) Thanks! =)"

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"Is there anything else I can get you?"

People can relax and give vent to feelings; assemble props and prepare themselves for interaction in the more formal settings (105, Giddens).

Are these people going to tip me good? Which person's paying? *Notes race, gender, age of customers* Hurry up and order something...I have other tables waiting.

These people drink and eat like there's no tomorrow! They're running me like crazy. They better leave me a good tip. Oh no!! The cook messed up the steak! #$%*@& that cook! There goes my tip.

"I can't help thinking of them on account of the mysterious vulnerability that seems to have left them temporarily unable to feed themselves," (212, Massey).

STRESSED!!!!!!!

It's such a beautiful day outside. I want to LEAVE!!! Why can't this table leave now? Who's Weezer anyway? Must get good tip. Must get good tip. Must get good tip...

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Hmmm....decent tip, I guess...

99 bottles of beer on the wall, 99 bottles of beer...take one down, pass it around, 98 bottles of beer on the wall.
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69 bottles of beer on the wall.....
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2 bottles of beer on the wall......

GET OUT OF MY SECTION!!!!!

Exactly what is the significance in front and back regions? Front regions are necessary in a way for society to retain order. Imagine how chaotic it would be if people freely expressed their emotions and had no incentive to hold back inappropriate thoughts. No one would *have* to be courteous when they are working jobs such as retail. If you are in a bad mood and snap at a customer, you may have just caused your store to lose a few customers. When strolling down a busy street, most people are showing their front regions. However, if they are all to ignore the fact that they are in a public arena and laugh, cry, yell, sing, or curse openly, then a stroll down the street would be quite cacophonous. These are some of the reasons why front region is important. Back region, nevertheless, is equally as pertinent. It offers a relief, or a break, from the front region where people can open up. People are usually taught not to bottle things up or they will end up blowing up. If we were to stay only in the front region, we would all be bottles ready to blow up.
We do not learn front and back regions directly from anyone, rather we acquire it as we mature and apply it to our daily lives through actions known as manners, etiquette, or norms.